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Terms & Conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SoulSanatan relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘SoulSanatan’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is SoulSanatan, Ganga Residency (Near Blue Jay Hostel), Ayurved Vardan, Tapovan, Rishikesh, Uttarakhand 249192, India. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales

 

This Site is owned and operated by SoulSanatan.

These terms and conditions include general terms and conditions for use of this site, terms and conditions relating to the services provided by SoulSanatan on the site and at our centre.

Please read these terms and conditions carefully. Your use of the site, the purchase of any products or services on this site will be subject to these terms and conditions. You now hereby agree to our terms and conditions.

Important Liability Statement

The information available on or through this site, and the services supplied via or in connection with this site or at SoulSanatan do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor.

 

It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any services or products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any service supplied by us to you.

 

You, your legal representatives and your heirs release waive, discharge and covenant, not to sue SoulSanatan and its therapists for any injury or death caused by their negligence or other acts.

Warranties

SoulSanatan warrants that the products and services will be supplied with reasonable skill and care.

Statutory Rights and Refunds and Cancellation

Courses are sold and pre-paid in advance. The client shall not transfer courses to any other person or permit them to be used by anyone other than the client. Any assignment, transfer or disposal of courses is at the sole discretion of the director and may only be permitted in exceptional circumstances. Course fees are non refundable.

 

Course fees may be increased by SoulSanatan at any time. The proprietor shall give the Clients not less than 14 days notice prior to any such increases.

 

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer.

Pricing

Information displayed on the site or in our studio as to pricing and availability is subject to change by SoulSanatan without notice.

Security

SoulSanatan takes all reasonable steps to protect your personal information, however we cannot guarantee the security of any information you disclose online. By using the SoulSanatan website you accept the inherent security implications of dealing online and will not hold SoulSanatan responsible for any breach of security unless such breach has been caused by negligence on behalf of SoulSanatan.

We may change this policy from time to time by updating this page.

Using our site

You agree to use our site in accordance with these terms and conditions, only for lawful purposes and in a way which does not infringe the rights of anyone or restrict or inhibit anyone’s use and enjoyment of the site. If you do not comply with these terms, we may deny you access to our site.

If you wish to make a booking, you should follow the instructions for making a booking that appear on the site. Any booking will be subject to your agreement to further terms and conditions in respect of that booking. We will notify you of the relevant terms and conditions which you will have to accept to complete your booking. You may download and print content from our site only for your private, personal and non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans and/or other contaminating codes. You agree to use the enquiry and booking forms on our site to make only genuine enquiries and/or bookings for you or for other persons for whom you are authorised to act.

You will not use the site to send by e-card, email, post or otherwise transmit any material that is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene or profane.

You agree not to reproduce, distribute, modify or re-post our content on another site, frame or mirror our site or link to our site without our prior written consent.

You grant to us a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use (including but not limited to publishing, exploiting and modifying) any material you email, post or submit to us. For the avoidance of doubt, we will be free to use any ideas, concepts, know-how, content, text or images contained in your communications with us for any purpose whatsoever, to the fullest extent permitted by law. We try to update our site regularly, so we may have to suspend access, service or functionality from time to time, without notice. If required, we may have to close our site indefinitely. We will not be liable if, for any reason, our site is unavailable at any time or for any period of time. As information or data transmitted to or from our site passes over public telecommunications networks, we can’t promise that the operation of our site will be secure, confidential, uninterrupted or error-free. You agree not to do anything that does or may interfere with the proper working of the site including but not limited to tampering with, or hacking into, the site or the servers on which it resides.

Our site may have some sections accessible only by a user identification code and/or password. From time to time, we may restrict access to those sections, or to the entire site, to users who have registered with us. If you choose, or you are provided with, a password, you must treat such information as confidential and only use it yourself. We may disable or suspend your access or any pass code, whether chosen by you or allocated by us, at any time in our sole discretion. Our issuing of pass codes is not a promise of continued use or access to the site or any data you might store on it. The information contained on this website is for general information purposes only and is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or heath advice. SoulSanatan accepts no responsibility for loss which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website.  SoulSanatan is not responsible for the content of any external internet sites.

Purchase of Goods on the SoulSanatan Website
Availability and delivery

All products will be sorted on the avaible dates and shipped to customers in due course.

We dispatch all Products by the postal services.


Risk and Title 

The Products will be at your risk from the time of delivery.

 

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

Price and Payment

The price of any Products or Services shall be as set out on our Site from time to time, except in cases of obvious error. We reserve the right to vary the prices in accordance with these terms and conditions, but changes will not affect orders in respect of which we have already sent you a Confirmation Notice. These prices include VAT but exclude delivery costs (if applicable) which will be added to the total amount due at the ‘checkout’ stage of your order.

 

Payment for all Products and Services must be by credit or debit card through PayPal. You must provide current, complete and accurate payment information.

We (or PayPal, acting on our behalf) will not charge your credit or debit card until we dispatch your order for Products.

Returns

All Sales Are Final – We take great care to ensure the quality and accuracy of every order before it leaves our hands. For this reason, we do not accept returns, or refunds. Please review all product details, and specifications carefully before making your purchase.

If you receive a damaged or defective item, contact us within 48 hours of delivery so we can assist you (this will include delivery charges. Please send an email to info@soulsanatan.com, stating the product that is damaged,  the date you bought it and your preferred replacement product. We can advise you on a suitable replacement, if you wish. Once we have all of your details on our system, you will be issued with a returns number. This helps us to deal with your return more quickly, as we know what it is and who sent it, when it arrives at our premises.Your satisfaction matters to us, and we are here to answer any questions before you place your order.

Please mark the outside of your packing box with the return number, but DO NOT write on the actual product itself. Please package the products well, as we cannot be held responsible for damage caused by mishandling. Once we have your goods, we can ship you the replacement.

Faulty Goods

If you return goods to us as faulty, we will test them. If they are found to be faulty, we will offer you a replacement. If. If we find them to be without fault, you will recieve one of the same item, but you must pay for the cost of the delivery.

Returns Description of Goods, Warranty and Liability

SoulSanatan warrant that any product sold by us will, at the time of delivery, meet the manufacturers latest specification of the goods listed by product title on the website, due to the technical nature of the products we sell, specifications can change rapidly and are always subject to change without notice from the manufacturer. This is especially the case with, but in no way limited to, Lead-In Info on optical media products. Any text or images other than the product title are for illustrative purposes only.

 

While every effort is made to ensure that this information, and all other product information and specifications, is up to date and correct, it is often not practical or possible to publish correct specifications and the most up to date imagery. For the latest product specifications you should contact the relevant manufacturer.

Liability

In the event that you have any right, claim or action against any other user arising from that user’s use of the SoulSanatan website, you agree to pursue such right, claim or action independently of and without recourse to us, and you release SoulSanatan (and our directors, agents and employees) from all claims, liability, damages, losses, costs and expenses, including legal fees, known and unknown, arising from or in any way connected with such right, claim or action.

General

SoulSanatan may change these terms and conditions from time to time. By browsing the site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter.

Enquiries or Complaints

If you have any enquiries or complaints email info@soulsanatan.com

Book your Incredible India Experience with Aru 

Step into the heart of authentic India with Aru — where ancient wisdom meets everyday well-being. Whether you’re looking to learn the secrets of Satvik cooking, experience soulful Pujas, indulge in natural beauty treatments, or rejuvenate with Ayurvedic therapies, every offering is crafted with love, purity, and deep-rooted tradition.

Based in the sacred town of Rishikesh, Aru invites you to slow down, reconnect, and nourish yourself — body, mind, and spirit. Ready to begin your beautiful journey?

What Do Others Think?

"Feel like a new woman after my Ayurvedic cleansing treatments""

"During my stay in Rishikesh, I was fortunate to discover the Ayurvedic treatments that are on offer at Aru's place. I felt like a new woman by the end of my stay, having indulged in the Panchakarma cleansing practices on a daily basis. Highly recommended"

Ms K Mumby - Counsellor, UK

"Aru is an excellent host and her home cooked food is delicious."

"It's not often you get a personal invitation to spend time in another persons home while on holiday. Aru's food is the real deal - genuine Indian authentic cooking. A feast was prepared on a thali tray for dinner that was so good, I returned for a traditional Indian breakfast the following morning"

Mr M Conroy - Tourist, UK

”Aru is the most warm, friendly and welcoming host I've had the pleasure to meet"

"I met Aru at the Sivananda ashram in Kerala, where she helped me adapt to the Indian way of life in the ashram. She has helped me both personally and professionally in so many ways and treated me like family. She's a very caring and approachable lady and is a brilliant home maker, who will go the extra mile to help"

Ms A Seager - Student, UK

"A fabulous Henna beauty party for me and my friends" "

"Myself and a group of friends wanted our last night in India to be special, so we had some Indian suits made and purchased some jewellery. Aru arranged a Henna party and we all had Henna designs tatooed onto our hands and feet at Aru's place. It was absolutely amazing."

Mrs A Ashman - Nurse, UK

"Gold Star Service from one of the loveliest humans you could meet"”

"As an educator and retreat leader, Aru was instrumental in organising activities for my group of yoga ladies to take part in. She hosted a cookery class from her kitchen and we all sat around her table and ate the Indian feast. We all had our Ayurvedic doshas diagnosed and had some amazing treatments too. Highly recommended "

Emma Newham - Retreat Leader, UK